The legal department of each company probably has a slightly different view of what should or should not be in an MSA, but if you want to keep a professional service team like IMPACT, there is a good chance that there are common areas and a language that you need to understand. In addition to privacy and data protection conditions, an MSA may include other restrictive agreements, such as .B. Provisions that prohibit a client from requesting or hiring employees of a service provider. These provisions are sometimes reciprocal and, in some cases, the parties negotiate a structure that allows the client to hire a service provider`s staff under a tax. Service providers may also want a clear explanation of the possibility of offering services and services to third parties, and clients often present it to demonstrate that this capacity is subject to the terms of the MSA, including its privacy and intellectual property rules. There are situations where customers want more exclusivity and restrictions on a service provider`s future activities. Although they go beyond the scope of this article, they are often discussed and negotiated at the beginning of the process, as service providers and clients often have very different views on the subject. Many professional services organizations have solved this challenge by providing an MSA that serves as the basis for the relationship to which they can then refer for future agreements based on projects you create to keep project agreements as focused and thin. In short, some service providers discover the flexibility rediscovered under the terms of the hardware agreement, when it is urgent to book the company in a given quarter. At the same time, service providers often pressure customers to enter into contracts by offering “promotional prices” or prices that are stuck in time that expire at the end of a reporting cycle. These methods are no different from those that generally occur in trade negotiations. The most common areas in which you see MSAs are marketing resources and financial or personal resources, because one party or company enjoys open support to another.